We do not accept returns only exchanges.You have 14 days to issue a return at our return center at frontrowinc.com. Item(s) must be in its original use with tags, cards, bags to exchange. Each item will require a signature and is insured for any lost or damaged items. We are not responsible for lost/damage packages. Be sure those packages that are damaged will not be accepted. Once your package Is received please allow 5 business days to be issued a store credit. Although we thoroughly check all item(s) for defects and damages prior to shipping, it is your responsibility to check the product promptly upon its arrival to make sure it is free of any defects. Goods damaged due to buyers negligence will not be accepted for an exchange.
EXCHANGES We can do an exchange as long as the garments are not damaged and unworn with the original tags. You are responsible for additional taxes and duties
Shipping and handling charges are non-refundable and the customer is responsible for the return shipping cost.(Unless item is dysfunctional)
Certain Provisions Regarding Purchase When an order is placed at FRONTROW that is shown on our website , you are making to FRONTROW an offer of purchase, If FRONTROW accepts this offer we will supply the goods where possible but will not be obligated to do so. If the item you order is not available ,or the price changed we will attempt to contact you to let you know of unavailability or price changes, as applicable. If we cannot contact you we will cancel your order.
We attempt to ship orders promptly, unless stated on FRONTROW website otherwise. Generally orders are placed Monday thru Friday before 4pm EST time will begin processing the next day excluding holidays and will ship 3-5 days in all cases pending availability and credit verification. We do not provide weekend delivery for any method of shipping.